FACILITIES COORDINATOR

About the role

Provides administrative support and performs general office duties for the Director of Facilities and Facilities leadership team. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Draft, prepare, type or transcribe general correspondence, communications, reports, spreadsheets, databases, charts, graphs, manuals, presentations, calendars, agendas, itineraries, meeting minutes, and other documents as needed in the day-to-day operations for Facilities purposes.
• Ensure competency of work from the standpoint of grammar, composition, and format.
• Enthusiastically support, actively promote, and demonstrate superior customer service in accordance with department and company standards and programs.
• Schedule appointments and keep a current calendar of events and activities including preparing and verifying travel arrangements, scheduling meetings, conferences as needed for Facilities purposes.
• Answer telephone and in-person inquiries including accurately recording and communicating messages.
• Assist Facilities leadership team and Director of Facilities with creating training materials for Facilities purposes, within specified guidelines.
• File and organize documents and materials.
• Partner with Risk & Safety to maintain files of certificates of insurance for contractors, subcontractors and outside vendors and coordinate requests for outgoing insurance requirements.
• Order and maintain inventories of company assets and supplies as needed.
• Communicate with departments to ensure that all office machines operate efficiently and continuously.
• Develop and maintain working relationships with all departments and corporate functions (as required) to liaise and assist with various Facilities processes.
• Adhere to all company policies and procedures.
• Meet all departmental or company deadlines.
• Perform all job duties in a safe and responsible manner.
• Meet professional appearance and grooming requirements.
• Provide office support which will promote business productivity and efficiency.
• Maintain strict confidentiality in all departmental and company matters.
• Perform other duties as assigned.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be at least 21 years of age.
• High School Diploma or GED; or two years previous customer service experience; or combination of education and experience.
• Five years' experience in Food & Beverage preferred, but not required.
• Previous experience in Food & Beverage desired, but not required.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Must be proficient in Microsoft Outlook programs.
• Must have knowledge of kitchen/restaurant sanitation, operation and maintenance of equipment.
• Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.

Supervisory responsibilities

This job does not have supervisory responsibilities.

Language skills

• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to read and communicate verbally in English.
• Written communication skills in English may also be required.

Reasoning ability

• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, licenses, registrations

• Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
• Must obtain a First Aid/AED certification.
• Must successfully complete C.A.R.E or TiPS training.
• Must possess a valid driver's license and have acceptable driving history as determined by Penn National Gaming's auto insurance carrier.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls.
• Frequently required to reach with hands and arms and talk or hear.
• Specific vision abilities required include close vision, color vision, and peripheral vision.
• Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is moderate to loud.
• Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.