FACILITIES COORDINATOR
ESFM® USA · Fullerton, CA · 1 mo ago
Management$90k–$100k/yrFull-time
About the role
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of IFMA and a Platinum Corporate Member of AEE. ESFM self-performs 80% of all FM services provided to clients. This position oversees janitorial and sanitation operations across multiple facilities, directing daily services, developing cleaning programs, and managing site-level human resources functions.
Responsibilities
- Oversee daily janitorial and sanitation services across multiple facilities
- Establish standardized operating procedures and service expectations for each location
- Conduct routine site inspections and audits to verify cleanliness, safety, staffing, and contract compliance
- Coordinate staffing, equipment, and resources between facilities based on operational needs
- Maintain strong relationships with customers and facility stakeholders
- Respond promptly to customer concerns, emergencies, service requests, and changing production schedules
- Provide regular operational updates and performance reports to leadership
- Design and implement efficient sanitation programs based on facility requirements, risk levels, and industry best practices
- Develop cleaning schedules, task frequencies, routes, staffing plans, and standard work instructions
- Evaluate cleaning methods and identify opportunities to improve quality, productivity, and labor efficiency
- Ensure proper chemical selection, dilution, labeling, storage, and use
- Establish inspection processes and measurable sanitation standards
- Implement corrective and preventive actions when sanitation requirements are not achieved
- Support specialized services such as floor care, carpet cleaning, high cleaning, disinfection, production-area cleaning, and emergency cleanup
- Ensure sanitation documentation is accurate, current, and available for audits
- Oversee the selection, use, maintenance, and replacement of janitorial equipment
- Maintain an accurate inventory of equipment, chemicals, consumables, and supplies at each facility
- Develop preventive-maintenance schedules for floor machines, vacuums, extractors, scrubbers, sweepers, and other equipment
- Lead, coach, and develop site supervisors and frontline employees
- Participate in recruiting, interviewing, hiring, onboarding, and employee orientation
- Create staffing plans and ensure adequate coverage for all shifts and facilities
- Review and approve employee schedules, timekeeping, attendance, overtime, and payroll information
- Provide ongoing training in cleaning procedures, equipment operation, chemical safety, customer service, and workplace expectations
- Support employee engagement, recognition, retention, and succession planning
- Promote a proactive safety culture throughout all assigned facilities
- Ensure compliance with OSHA requirements, company safety programs, customer policies, and environmental regulations
- Conduct safety inspections, job-hazard analyses, toolbox talks, and employee training
- Ensure employees use required personal protective equipment
- Investigate injuries, near misses, property damage, and equipment incidents
- Complete required incident reports and implement corrective actions
- Monitor compliance with bloodborne-pathogen, hazard-communication, lockout/tagout, fall-protection, and other applicable programs
- Maintain required training, inspection, and safety documentation
- Manage labor hours, overtime, supplies, equipment expenses, and other operating costs
- Prepare and monitor site budgets and operating forecasts
- Analyze productivity, quality, staffing, and financial performance
- Identify opportunities to improve efficiency while maintaining safety and service standards
- Review invoices, purchase orders, inventory reports, and vendor performance
- Track key performance indicators and communicate results to employees, customers, and leadership
Qualifications
- Minimum of three to five years of janitorial, sanitation, environmental services, or facilities-management experience
- Previous experience managing multiple facilities, shifts, or large teams strongly preferred
- Experience supervising employees and handling staffing, performance, attendance, and disciplinary matters
- Working knowledge of janitorial chemicals, floor-care systems, cleaning equipment, and sanitation procedures
- Familiarity with OSHA requirements and workplace safety programs
- Ability to manage budgets, labor hours, inventory, and operating expenses
- Proficiency with Microsoft Office and electronic scheduling, payroll, inspection, or work-order systems
- Experience in industrial, manufacturing, healthcare, education, or other regulated environments
- Experience working in a union environment or administering collective bargaining agreements
- Experience developing standardized work instructions, cleaning routes, and productivity models
Pay
$90,000 - $100,000
Benefits
- Medical
- Dental
- Vision
- Life Insurance / AD&D
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
Schedule
Fullerton, CA
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