Facilities Coordinator

Location: Tallgrass Creek by Erickson Senior Living, Overland Park, Kansas

About the Role

Join our team as a Facilities Coordinator, where you'll synchronize the activities of the General Services Department for assigned neighborhoods. The Coordinator will liaise between General Services and residents/staff, as well as manage the work of outside contractors.

Responsibilities

• Coordinate re-occupancies of units in assigned neighborhoods
• Coordinate special projects as a follow-up to major issues that impact resident apartments or building hallways
• Select and oversee the work of outside contractors for projects
• Communicate with new residents to explain the operation of each department within General Services
• Investigate complaints, suggestions, and occurrences
• Audit all facilities for proper maintenance, repair, and cleanliness; coordinate needed repairs with the appropriate department(s)
• Deliver high-quality customer service by building positive relationships and ensuring resident satisfaction

Requirements

• Preferred: 1 year experience in an office environment or within a department with responsibility for facilities management
• Valid driver’s license
• Ability to stand and walk for extended periods and safely lift, carry, and move heavy items as needed
• Working knowledge of building systems preferred
• Ability to assess resident or other complaints and resolve disputes in a friendly and professional manner
• Customer service experience preferred
• Ability to work autonomously

Please note that specific state regulations and requirements may be applicable and take precedence over the requirements outlined in this description.

Benefits

• A culture of diversity, inclusion, equity, and belonging, aligned with our mission, vision, and values
• Medical, dental, and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options
• PTO plans, plus company-paid volunteer hours for eligible team members
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers providing wellness visits and sick care for all team members over 18
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth opportunities as we open new communities and expand existing ones

Pay

Starting at $25/hour, based on experience.