Facilities Coordinator

About the role

Note: This role can be based out of our Seattle or Bothell office. We are seeking a motivated, tenant-focused Facilities Coordinator to support the day-to-day operations of our premier commercial real estate portfolio. This role is ideal for a facilities or property management professional with one or more years of experience who is looking to expand their knowledge of building operations, vendor management, capital projects, and tenant services.

Responsibilities

• Cook up the daily operations of third-party service providers, including janitorial, maintenance, security, and parking garage teams, helping ensure building services meet operational and tenant expectations.
• Serve as a primary point of contact for tenants, coordinating maintenance requests, communicating project updates, and ensuring timely resolution of service issues.
• Monitor and follow up on tenant work orders to verify quality, responsiveness, and overall customer satisfaction.
• Support facility operations by maintaining accurate tenant and vendor records, including certificates of insurance through third-party compliance platforms.
• Aid in the administration and continuous improvement of computerized maintenance management systems (CMMS), including Angus, to support preventative maintenance and work order tracking.
• Aid in the coordination of tenant meetings by preparing agendas, scheduling participants, and documenting follow-up actions.
• Draft and distribute tenant communications regarding building operations, maintenance activities, events, and property updates.
• Aid in the planning and execution of tenant engagement programs and property events.
• Support regional facilities leadership with operational reporting, scheduling, expense management, and other business support functions.
• Participate in special projects and cross-functional initiatives that enhance building operations, tenant experience, and operational efficiency.

Qualifications & Experience

• Bachelor's degree preferred.
• Minimum 1 year of experience in facilities management, property management, commercial real estate, building operations, or a related field preferred.
• Familiarity with property management or CMMS platforms (such as Angus), building automation systems (BAS/BMS), or project management software is preferred.
• Experience supporting vendor coordination and contractor management is highly desirable.
• Strong customer service mindset with the ability to build positive relationships with tenants, vendors, and internal stakeholders.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite, particularly Excel, Outlook, Word, and PowerPoint.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated problem-solving skills, attention to detail, and ability to work independently while collaborating across teams.