Facilities Command Center Technician

About the role

As an Operations Center Technician, you'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center.

Responsibilities

• Identify and respond to issues using video feeds and system data
• Cook up to restaurant-quality meals at no cost
• Work closely with internal teams and emergency services to ensure a safe environment and restore normal operations quickly and effectively
• Live in a city known for its rising tech talent and receive accolades for being the greenest, best for renters, fittest, and best for young professionals
• Enjoy a unique campus designed to enhance productivity and a comprehensive benefits package including healthcare, raises, bonuses, and stock grants
• Participate in diverse, equitable, and inclusive practices to support the delivery of quality care for all patients

Requirements

• Strong situational awareness and decision-making skills
• Excellent communication and coordination abilities
• Ability to work in a high-pressure, real-time environment
• Experience or interest in security operations, emergency response, or a related high-volume field
• Openness to 2nd and 3rd shift, as well as weekend days
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (relocation assistance available)

Qualifications

• Open to working in the United States
• Eligible to work in the United States without visa sponsorship
• Eligible to work in the United States without relocation assistance

Benefits

• Comprehensive benefits including healthcare
• Merit-based compensation reflecting the impact of your work
• Annual raises and bonuses
• Stock grants

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.