Facilities Command Center Technician

About the role

As an Operations Center Technician, you'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center.

Responsibilities

• Identify and respond to issues using video feeds and system data
• Cook up to date, restaurant-quality meals at a fraction of the cost
• Work closely with internal teams and emergency services to ensure a safe environment and restore normal operations quickly and effectively

Requirements

• Live affordably in a city known for its rising tech talent
• Must be eligible to work in the United States without visa sponsorship
• Must be eligible to relocate to the Madison, WI area (relocation assistance available)
• Must be eligible to receive the COVID-19 vaccine

Qualifications

• Strong situational awareness and decision-making skills
• Excellent communication and coordination abilities
• Ability to work in a high-pressure, real-time environment
• Experience or interest in security operations, emergency response, or a related high-volume field

Skills

• Openness to 2nd and 3rd shift, as well as weekend days

Benefits

• Comprehensive benefits to keep you healthy and happy as you grow in your life and career
• Merit-based compensation reflecting the impact your work has on the company and our customers
• Annual raises and bonuses
• Stock grants
• Global healthcare
• Opportunity to build a library in Tanzania

Pay

Compensation is competitive and commensurate with experience.

Schedule

Open to 2nd and 3rd shift, as well as weekend days.