Facilities Command Center Technician
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Monitor real-time alerts and manage access and security systems
- Oversee building operations from the Facilities Command Center
- Identify and respond to issues using video feeds and system data
- Cook up to date, restaurant-quality meals at no cost
- Attend sabbaticals anywhere in the world after 5 years
- Work in a high-pressure, real-time environment
- Work 2nd and 3rd shifts, as well as weekends
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to working 2nd and 3rd shifts, as well as weekends
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Qualifications
- Open to working 2nd and 3rd shifts, as well as weekends
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Benefits
- Comprehensive benefits to keep you healthy and happy
- Merit-based compensation reflecting the impact of your work
- Award-winning campus with restaurant-quality meals
- Annual raises and bonuses
- Stock grants
- Global healthcare
- Opportunities to travel and volunteer
Pay
Compensation is competitive and commensurate with experience.
Schedule
Open to working 2nd and 3rd shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Comprehensive benefits to keep you healthy and happy
- Merit-based compensation reflecting the impact of your work
- Award-winning campus with restaurant-quality meals
- Annual raises and bonuses
- Stock grants
- Global healthcare
- Opportunities to travel and volunteer
COVID-19 Vaccination
As a condition of employment, you must be fully vaccinated against COVID-19.
Equal Opportunity Employer
Epic is an equal opportunity employer and is committed to creating and maintaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.