Facilities Command Center Technician

About the role

As an Operations Center Technician, you'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center.

Responsibilities

• Identify and respond to issues using video feeds and system data
• Cooking and eating meals at the company’s restaurant-quality cafeteria
• Ensuring a safe environment and helping restore normal operations quickly and effectively
• Working closely with internal teams and emergency services

Requirements

• Strong situational awareness and decision-making skills
• Excellent communication and coordination abilities
• Experience or interest in security operations, emergency response, or a related high-volume field
• Openness to 2nd and 3rd shift, as well as weekend days
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (relocation assistance available)

Qualifications

• Experience or interest in security operations, emergency response, or a related high-volume field

Skills

• Strong situational awareness and decision-making skills
• Excellent communication and coordination abilities
• Experience or interest in security operations, emergency response, or a related high-volume field

Benefits

• Comprehensive benefits to keep you healthy and happy as you grow in your life and career
• Merit-based compensation reflecting the impact your work has on the company and our customers
• Award-winning benefits including healthcare, stock grants, and a four-week sabbatical after five years
• Global healthcare and opportunities to travel the world

Pay

Compensation is competitive and reflects the impact your work has on the company and our customers.

Schedule

Open to 2nd and 3rd shift, as well as weekend days.

Benefits

• Comprehensive benefits to keep you healthy and happy as you grow in your life and career
• Merit-based compensation reflecting the impact your work has on the company and our customers
• Award-winning benefits including healthcare, stock grants, and a four-week sabbatical after five years
• Global healthcare and opportunities to travel the world

Equal Opportunity Employer

Epic is an Equal Opportunity Employer. Diversity, equity, and inclusion are written into our principles.