Facilities Command Center Technician
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Monitor real-time alerts and manage access and security systems
- Oversee building operations from the Facilities Command Center
- Identify and respond to issues using video feeds and system data
- Cook up to date, restaurant-quality meals at no cost
- Participate in sabbaticals of up to four weeks after five years of employment
- Work in a high-pressure, real-time environment
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to 2nd and 3rd shift, as well as weekend days
Qualifications
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Skills
- Security operations
- Emergency response
Benefits
- Comprehensive benefits
- Annual raises and bonuses
- Stock grants
Pay
- Merit-based compensation reflecting the impact of your work
Schedule
- Open to 2nd and 3rd shifts
- Weekend days may be required
Benefits
- Global healthcare
- Comprehensive benefits package
Company Culture
- Unique campus design to enhance productivity
- Restaurant-quality meals at no cost
- Opportunities for sabbaticals
Epic Values
- Inclusive teams design software that supports the delivery of quality care for all patients
Equal Opportunity Employer
We are committed to creating an inclusive environment for all employees. We are an equal opportunity employer and do not discriminate against applicants on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.