Facilities Command Center Technician
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Maintain business continuity by monitoring real-time alerts and managing access and security systems
- Oversee building operations from the Facilities Command Center
- Identify and respond to issues using video feeds and system data
- Cook up to date, restaurant-quality meals at a fraction of the cost of other options
- Work in a high-pressure, real-time environment
- Coordinate emergency responses during disruptions like natural disasters or power outages
- Ensure a safe environment and help restore normal operations quickly and effectively
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to 2nd and 3rd shift, as well as weekend days
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Qualifications
- Open to working in a high-pressure, real-time environment
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to 2nd and 3rd shift, as well as weekend days
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career
- Merit-based compensation reflecting the impact of your work on the company and our customers
- Award-winning campus design that enhances productivity and collaboration
- Annual raises and bonuses, as well as stock grants
- Global healthcare coverage
- Opportunities to travel and make a difference through Epic’s initiatives
Pay
- Competitive salary commensurate with experience
Schedule
- Open to working in a high-pressure, real-time environment
- Flexibility to work 2nd and 3rd shifts, as well as weekends
Benefits
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career
- Merit-based compensation reflecting the impact of your work on the company and our customers
- Award-winning campus design that enhances productivity and collaboration
- Annual raises and bonuses, as well as stock grants
- Global healthcare coverage
- Opportunities to travel and make a difference through Epic’s initiatives
COVID-19 Vaccination
- Required for employment
Equal Opportunity Employer
Epic is an equal opportunity employer and is committed to creating and maintaining a diverse workforce. We believe diversity in experiences and perspectives leads to better decisions, solutions, and outcomes for our employees, customers, and communities. We are proud to be an equal opportunity employer and we do not discriminate against applicants on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other legally protected characteristic.