Facilities Command Center Technician
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Monitor real-time alerts and manage access and security systems
- Oversee building operations from the Facilities Command Center
- Identify and respond to issues using video feeds and system data
- Cook up to date, restaurant-quality meals for staff
- Coordinate emergency responses during disruptions like natural disasters or power outages
- Work closely with internal teams and emergency services to ensure a safe environment
- Help restore normal operations quickly and effectively
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Ability to work in a high-pressure, real-time environment
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to 2nd and 3rd shift, as well as weekend days
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Qualifications
- Open to working in the Madison, WI area
- Eligible to work in the United States without visa sponsorship
- Passionate about healthcare and technology
- Strong problem-solving and critical thinking skills
Skills
- Security operations
- Emergency response
- High-volume field experience
- Teamwork and collaboration
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Global healthcare
- Flexible work schedule
- Relocation assistance available
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Global healthcare
- Flexible work schedule
- Relocation assistance available
COVID-19 Vaccination
As a condition of employment, you must be fully vaccinated against COVID-19.
Equal Opportunity Employer
Epic is an equal opportunity employer and is committed to creating and maintaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or other protected status.