Facilities Command Center Technician

About the role

You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.

Responsibilities

• Maintain business continuity by monitoring real-time alerts and managing access and security systems
• Oversee building operations from the Facilities Command Center
• Identify and respond to issues using video feeds and system data
• Cook up to restaurant-quality meals at no cost
• Earn a four-week sabbatical after five years
• Work in a high-pressure, real-time environment
• Be open to 2nd and 3rd shifts, as well as weekends

Requirements

• Strong situational awareness and decision-making skills
• Excellent communication and coordination abilities
• Experience or interest in security operations, emergency response, or a related high-volume field
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (relocation assistance available)

Qualifications

• Openness to 2nd and 3rd shifts, as well as weekends
• Strong situational awareness and decision-making skills
• Excellent communication and coordination abilities
• Experience or interest in security operations, emergency response, or a related high-volume field
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (relocation assistance available)

Skills

• Security operations
• Emergency response

Benefits

• Comprehensive benefits
• Award-winning campus
• Global healthcare
• Stock grants

Pay

• Merit-based compensation
• Annual raises and bonuses

Schedule

• Open to 2nd and 3rd shifts, as well as weekends

Benefits

• Comprehensive benefits
• Global healthcare
• Stock grants

Pay

• Merit-based compensation
• Annual raises and bonuses

COVID-19 Vaccination

• Required