Facilities Command Center Technician

About the role

You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.

Responsibilities

• Maintain business continuity by monitoring real-time alerts and managing access and security systems
• Oversee building operations from the Facilities Command Center
• Identify and respond to issues using video feeds and system data
• Cook up to date, restaurant-quality meals at no cost
• Attend a four-week sabbatical anywhere in the world after five years
• Work in a high-pressure, real-time environment
• Be open to working second and third shifts, as well as weekends

Requirements

• Strong situational awareness and decision-making skills
• Excellent communication and coordination abilities
• Experience or interest in security operations, emergency response, or a related high-volume field
• Openness to working second and third shifts, as well as weekends
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (relocation assistance available)

Qualifications

• Open to working second and third shifts, as well as weekends
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (relocation assistance available)

Skills

• Security operations
• Emergency response

Benefits

• Comprehensive benefits to keep you healthy and happy
• Merit-based compensation reflecting the impact of your work
• Award-winning campus design
• Global healthcare coverage
• Stock grants

Pay

• Compensation reflects the impact of your work

Schedule

• Second and third shifts, as well as weekends

Benefits

• Comprehensive benefits
• Healthcare coverage
• Stock grants

Company

• Epic is an Equal Opportunity Employer
• Principles of diversity, equity, and inclusion are written into our practices

Contact

• Please see our full non-discrimination statement at https://careers.epic.com/EEO