Facilities Associate

About the role

Wayfair is reimagining the home shopping experience and our store environments play a major part in bringing that vision to life. As a Facilities Associate, you’ll be on the front lines of keeping our physical retail location safe, clean, and running smoothly.

Responsibilities

• Fix What Needs Fixing: Perform general maintenance tasks across plumbing, carpentry, painting, and electrical systems.
• Troubleshoot with Confidence: Work independently to identify and resolve issues with material handling systems and facility equipment.
• Keep It Clean: Operate floor sweepers and scrubbers to maintain a clean and safe environment throughout the store.
• Stay Safety-First: Handle hazardous materials in line with OSHA standards and Wayfair protocols. Follow lockout/tagout procedures and complete all safety checklists with care.
• Track It All: Complete daily logs, inspection reports, and documentation for work orders using written or computer-based systems.
• Maintain With Intention: Conduct preventative maintenance across building systems and safety devices, you’ll help us prevent problems before they start.
• Support Store Operations: Be available to assist with additional job duties as needed by your manager or supervisor, always ready to lend a hand where it’s needed most.

Requirements

• Hands-On Experience: 1–3 years in facilities maintenance or general building operations (required).
• Mechanical Know-How: Confidence working with hand and power tools, interpreting blueprints, and navigating HVAC, plumbing, and electrical systems.
• Problem-Solving Skills: Ability to troubleshoot and resolve facilities issues with a calm, methodical approach.
• Equipment Proficiency: Comfortable using pallet jacks, forklifts, order pickers, and aerial lifts — safely and efficiently.
• Physical Readiness: Able to lift up to 75 lbs unassisted, climb ladders, bend, stretch, and stand or walk for long periods in a non-climate-controlled environment.
• Schedule Flexibility: Willingness to work variable hours, including early mornings, evenings, weekends, holidays, and occasional unscheduled overtime.
• Safety Mindset: Always alert, detail-oriented, and committed to creating a secure environment for everyone on-site.

Qualifications

• Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
• Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
• Safety Awareness: Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.

Skills

• Hand and Power Tools
• Interpreting Blueprints
• Understanding HVAC, Plumbing, and Electrical Systems
• Problem-Solving
• Handling Hazardous Materials
• Lockout/Tagout Procedures
• Preventative Maintenance

Benefits

• Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases.
• Career Growth: Access professional development and advancement opportunities to help you grow with us.
• Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
• Time to Recharge: Start accruing paid time off immediately—because work-life balance matters.
• 401(k) with Company Match: We’ll match up to 4% to help you plan for your future.
• Tuition Reimbursement: Eligible after 6 months of employment—learn, grow, and get support along the way.
• Wayfair Employee Discount: Generous employee discount of up to 30%+, although discounts will vary by product type.
• Plus, get 10% off at our in-store restaurant.
• Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.

Pay

The hourly rate is a fixed entry rate for this position and applies to all new hires. While our system may display a pay range, this role’s starting rate is non-negotiable. Future pay increases are determined by performance, growth, and time in role, in accordance with our compensation policy.

Schedule

Your schedule will be flexible, accommodating variable hours including early mornings, evenings, weekends, holidays, and occasional unscheduled overtime.