Facilities Assistant

About the role

We are looking for a Facilities Assistant to support property and facility operations for a Non-Profit organization in Cincinnati, Ohio. This Contract position is ideal for someone who enjoys balancing building coordination, tenant support, and day-to-day administrative tasks in a service-driven environment. The role will help keep facilities running smoothly while assisting with leasing-related activities, vendor coordination, and documentation.

Responsibilities

• Manage daily building support activities and help maintain efficient operations across assigned properties.
• Arrange maintenance services, repairs, and scheduled preventative work while following up to confirm completion.
• Perform routine site reviews to identify upkeep needs, safety concerns, and opportunities for facility improvements.
• Monitor service requests and work orders, ensuring issues are addressed in a timely and organized manner.
• Coordinate with vendors and service providers for building systems, janitorial services, and general property upkeep.
• Assist with leasing support by helping schedule property tours, preparing lease-related records, and supporting tenant onboarding activities.
• Facilitate tenant communications related to move-ins, move-outs, renewals, and general service questions with a detail-oriented, customer-focused approach.
• Prepare reports, maintain facility and lease documentation, process invoices, and track operating expenses for accuracy.
• Support vendor agreements, budgeting activities, and other administrative projects connected to facility and property operations.

Qualifications

• Experience in facilities coordination, property management, leasing support, or a related operational role.
• Working knowledge of commercial property management or commercial leasing practices is preferred.
• Strong customer service skills with the ability to communicate effectively with tenants, vendors, and internal stakeholders.
• Ability to organize multiple requests, prioritize deadlines, and maintain accurate records in a fast-paced environment.
• Comfortable handling maintenance coordination, documentation, and general administrative support tasks.
• Detail-oriented approach with sound judgment and a commitment to professionalism and follow-through.