Facilities and Security Administration Tech

About the role

Provide primary facilities support at our West Jordan Financial Center location (FC1), with additional facilities support company-wide at all locations. This role includes security software and practical administration, and managing facilities request tickets across the organization.

Every employee is responsible for fulfilling our Mission Statement: We elevate our members’ financial experience through best-in-class Service and Solutions, primarily by giving superior support to our member-facing teams.

Responsibilities

• Manage Facilities request tickets company-wide, including:
  • Building maintenance/repair requests
  • Site maintenance/repair requests
  • Supply requests
  • Vending requests and quality control reports
  • Janitorial requests and concerns
  • Security concerns and repairs
  • Vehicle maintenance requests/records
  • Access control badge needs
• Address tickets by scheduling vendors, dispatching field personnel, or redirecting to other departments; update and close tickets when complete
• Review field-closed tickets for complete information
• Review company-wide cameras daily for operation, position, and clarity
• Compile, place, and distribute FC1 office supply orders, including printer toner
• Back up in receiving and distributing FC1 deliveries
• Provide support to FC1 personnel for housekeeping needs
• Assist in branch security reviews and production/maintenance of building security reference documents
• Participate in disaster recovery planning and drilling
• Administer alarm and access control software, video management software, FC1 Building Maintenance System (BMS) control software, and lighting control software
• Print, activate, and distribute new employee access badges; apply user access permissions for new, transferred, and terminated employees
• Coordinate and maintain access control and alarm access for U of U branch employees
• Activate, log, and deactivate temporary access badges for all locations
• Provide administration to fleet vehicle management
• Maintain Facilities Vendor Service Maintenance calendar, including updating appointment dates, scheduling future intervals, and communicating with branches
• Assist in vendor contract reviews and comparison quotes
• Maintain Facilities tool inventory records and schedule maintenance
• Participate in company-wide on-call alarm response rotation
• Provide physical field support and/or coverage, including moving material and/or equipment
• Understand and apply the Bank Secrecy Act
• Perform all other tasks as assigned by management

Requirements

• High school diploma or GED
• Prefer 2+ years of similar or related experience
• Proficient with business machinery and Microsoft Office
• Experience with Microsoft 365 and Bluebeam applications preferred
• Good communication and customer service abilities

Work Environment & Physical Requirements

Works primarily in an office building environment, with occasional trips to field locations, including outdoor and indoor climates, public venues, and driving conditions.

• Regularly required to see, talk, hear, and perform repetitive movements with arms, hands, and fingers to handle, feel, grasp, and reach
• Tools include computers, phones (possibly smartphones), and standard office equipment
• Specific vision abilities may include close and distance vision
• May occasionally need to climb, balance, stoop, kneel, or crouch
• May occasionally lift and/or move up to 75 pounds; greater weights handled with assistance from equipment
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Pay

$22.00 - $26.00/hr, depending on prior related working experience.

Schedule

8:30 am – 5:30 pm, Monday – Friday, with on-call duties for some weekends.

Benefits

• Affordable health insurance with employer HSA contributions
• 14.47% 401(k) contribution (no matching required)
• 18 PTO days each year
• 12 paid holidays
• Discounts on credit card interest rates and mortgage loan fees
• Other employee banking perks