Facilities and Custodial Technician

About the role

Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM, we foster a collaborative, team-oriented culture where our associates thrive and are valued for their expertise and commitment.

Responsibilities

• Maintain cleanliness of common areas, remove trash from vacant units, and ensure that locks and gates meet safety standards.
• Follow CONAM guidelines for painting and maintain clean work areas.
• Clean property, leasing office, restrooms, models, and vacant units, and manage cleaning supplies.
• Assist with equipment upkeep, respond to service requests, maintain tools and inventory, and help with make-ready tasks.
• Document service requests, follow safety protocols, and report hazards.
• Build rapport with residents, handle complaints, and assist with after-hours emergencies.
• Perform additional tasks as needed.

Qualifications

• Minimum of 1+ years of hands-on experience in custodial / apartment maintenance or equivalent, including proficiency in plumbing, electrical systems, HVAC, appliance repair, and general carpentry.
• Ability to operate and maintain various hand tools and power equipment, such as drills, saws, grinders, electrical testers, HVAC systems, and plumbing tools.
• Strong troubleshooting abilities to quickly assess and resolve maintenance issues, ensuring minimal disruption to residents.
• Excellent verbal and written communication skills to interact with residents, team members, and vendors effectively.
• A passion for delivering exceptional service to residents and creating a positive living experience.
• Willingness to work a flexible schedule and participate in an on-call rotation to handle apartment maintenance emergencies.
• Ability to lift up to 50 lbs.

Benefits

We offer a comprehensive benefits package, including medical, dental, vision insurance, pet insurance, life insurance and identity theft protection, paid sick and vacation time, a 401(k) plan with company match, flexible spending accounts (FSAs), employee assistance program (EAP), and additional perks such as service award days, floating holidays, early earned wage access, and more.