Facilities Access Control

TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure, and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health.

About the role

The Facilities Access Control position is responsible for maintaining building access in accordance with TerraPower's access control and security procedures. This individual will serve as the first point of contact for all vendors, visitors, contractors, and employees, ensuring a secure and professional experience. This role also manages visitor processes and provides daily operational support across both our Bellevue and Everett locations.

Responsibilities

• Serve as the first point of contact at the front desk, greeting and assisting all guests while ensuring full compliance with TerraPower's access control and security procedures.
• Respond to and coordinate facility-related requests submitted through the JIRA service desk portal.
• Support meeting and event coordinators by handling conference room logistics, including scheduling and access coordination.
• Facilitate onboarding and offboarding processes, ensuring accurate access setup and guiding guests, vendors, and contractors throughout the facility.
• Handle all incoming and outgoing mail operations, including packages, inter-office correspondence, and shipping coordination.
• Maintain flexibility to support operations at either the Bellevue or Everett campus as needed.
• Build knowledge of TerraPower's operations to enhance service delivery and strengthen vendor and partner interactions.
• Participate as an active member of the Emergency Response Team.
• Use Maptician to assign hoteling desks and manage workspace and conference area reservations.
• Perform additional duties and support special projects as assigned.

Requirements

• 2-4 years of front desk or reception experience; high-volume environments (medical/dental offices) are a plus.
• High school diploma required, AA preferred. Equivalent experience accepted.
• Strong customer service and hospitality-focused mindset.
• Reliable, dependable, and able to work across a wide range of hours (6:30am–5:30pm).
• Strong communication and interpersonal skills with the ability to build relationships across all organizational levels.
• Experience providing executive-level administrative support and coordinating cross-functional initiatives.
• Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.
• Experience using SharePoint, Jira, Concur, and workplace management systems preferred.
• Familiarity with access control systems, visitor management platforms, and space planning tools such as Lenel, Lobby Track, or Visio is a plus.
• Ability to work independently, exercise sound judgment, and adapt quickly in a dynamic environment.
• Demonstrated leadership potential, professionalism, and commitment to teamwork and customer service.

Job Functions

Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation.

• Motor Abilities: Sitting for extended periods, bending/stooping, grasping/gripping, fine motor control (hands).
• Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds.
• Repetitive work: Prolonged.
• Special Senses: Visual and audio focused work.
• Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hours/day.
• Travel required: 0-10%.

Pay

Salary Range: $32.65 - $42.40 per hour. We typically place offers in the lower to middle portion of the range to maintain internal equity and allow room for growth. Any salary offered within the posted salary band is based on market data and commensurate with the selected individual's qualifications and experience. This range is specific to Washington State.

Benefits

• Competitive Compensation: Salary, eligible to participate in discretionary short-term incentive payments.
• Comprehensive Medical and Wellness Benefits:
  • Medical
  • Vision
  • Dental
  • Life and Disability
  • Gender Affirmation Benefits
  • Parental Leave
• 401k Plan
• Generous Paid Time Off (PTO):
  • 21 days of annually accrued PTO
  • 10 paid holidays
• Relocation Assistance
• Professional and Educational Support Opportunities