Facilitates Shift Manager

About the role

Responsible for supervising and managing staff in the Facilities department who conduct general maintenance, installation, maintenance, and repair of HVAC, electrical and plumbing systems, and water distribution on a daily shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.

Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. Assists in managing maintenance and construction projects and determines best practice for using in-house resources or outside vendor for applicable shift. Inspects projects after completion for satisfactory results. Ensures OSHA standards are followed. Manages grounds crew and maintenance of property grounds.

Conducts a daily inspection of the property to ensure that it is clean, attractive, and fully functional; implements immediate remediation of problems. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters.

Responsibilities

• Supervise and manage Facilities department staff conducting general maintenance, installation, and repair of HVAC, electrical, plumbing systems, and water distribution.
• Support, administer, and manage operational goals; monitor performance and profit objectives.
• Create effective and efficient schedules while maintaining labor costs and meeting staffing objectives.
• Assist in the budget process; ensure compliance with departmental budget initiatives.
• Manage maintenance and construction projects; determine best use of in-house resources or outside vendors.
• Inspect completed projects for satisfactory results; ensure OSHA standards are followed.
• Manage grounds crew and property grounds maintenance.
• Conduct daily property inspections to ensure cleanliness, attractiveness, and full functionality; implement immediate remediation of problems.
• Promote and ensure superior customer service standards; address customer service issues as they arise.
• Ensure regulatory compliance and report potential issues to management.
• Maintain strict confidentiality in all departmental and company matters.

Requirements

• Bachelor’s degree (B.A/B.S.) in a related field from a four-year college or university; two (2) years of related experience and/or training; or equivalent combination of education and experience.
• Prior management experience preferred.
• Working knowledge of Electrical, Plumbing, HVAC, and Carpentry trades; knowledge of generators, fire pumps, and electrical switchgears; trade license is preferred.
• Strong written and verbal communication skills; fluency and literacy in English.
• Ability to perform arithmetic operations (addition, subtraction, multiplication, division) using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent; draw and interpret bar graphs.
• Proficiency in Microsoft Office applications (Excel, Word, and Outlook).
• Previous experience with all aspects of maintenance and engineering, with special emphasis on electrical, plumbing, air conditioning, and equipment maintenance.
• Ability to interact with guests, staff, and colleagues; resolve problems diplomatically and tactfully.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers, clients, customers, and the public.
• Ability to read and interpret plans and specifications.
• Ability to work collaboratively and communicate effectively with team members at all organizational levels.

Benefits

Base salary is one component of our competitive Total Rewards package, which includes wellness programs designed to support team members' financial, physical, and mental well-being. Specific benefits may include:

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Paid time off earned according to local policy, increasing with length of employment.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience.