FACETS QA Test Lead - Billing & Claims

About the role

As a FACETS QA Test Lead for Billing & Claims, you will lead end-to-end testing initiatives for healthcare payer platforms, ensuring the quality, accuracy, and reliability of FACETS Claims and Billing solutions. You will collaborate with clients, business stakeholders, subject-matter experts, and cross-functional delivery teams to drive successful project outcomes.

Responsibilities

• Lead end-to-end FACETS Claims and Billing testing activities across multiple projects and releases.
• Define and implement testing strategies, execution plans, quality governance frameworks, and reporting processes.
• Manage testing teams, providing leadership, mentorship, and oversight to ensure high-quality delivery.
• Oversee claims and billing validation, defect lifecycle management, issue resolution, and production readiness activities.
• Collaborate with clients, business SMEs, developers, and project stakeholders to support successful UAT, release, and go-live execution.

Requirements

• Extensive experience with FACETS Billing Module, including invoicing, premium calculation, payment processing, and reconciliation.
• Strong experience in FACETS Claims (Dental) Processing and Billing Testing.
• Deep understanding of the Healthcare Payer domain, including claims adjudication processes and payer business workflows.
• Strong SQL skills for backend testing, data validation, and reconciliation activities.
• Proven experience in test planning, execution, defect management, test reporting, and quality assurance governance.
• Demonstrated ability to lead testing teams and manage complex project deliveries.
• Strong analytical, problem-solving, stakeholder management, and communication skills.
• Bachelor's degree or equivalent combination of education and professional experience.

Skills that will help you stand out

• Experience working on large-scale healthcare payer transformation programs.
• Knowledge of healthcare enrollment, membership, provider, or payment workflows.
• Experience supporting UAT, release management, and production deployment activities.
• Exposure to test automation and modern quality engineering practices.
• Experience collaborating directly with healthcare clients and executive stakeholders.

Work model

This is a remote position open to qualified applicants within the United States. The role offers flexibility and supports a healthy work-life balance through various wellbeing programs. Working arrangements may change based on project, business, and client requirements.

Pay

The annual salary for this position is between $71,100 – $112,500, depending on experience and qualifications. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term and Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Benefits are subject to applicable eligibility requirements.