F&B Supervisor - La Zozzona
About the Organization
Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions.
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. We turn trips into journeys, encounters into experiences, and jobs into careers.
La Zozzona at Grand Hyatt Scottsdale Resort
Where the elegance of Italian cuisine meets the vibrant flair of Arizona. Curated by renowned celebrated Chef Richard Blais, La Zozzona offers guests handcrafted pasta, tender cuts of meats, and the freshest seafood, all served in a warm, sophisticated ambiance. The atmosphere is upscale yet relaxed, making it the perfect setting for team members who appreciate fine dining with personality and style.
About the Role
Starting rate: $23.00 per hour. F&B Supervisors possess strong leadership, communication, and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. F&B Supervisors must demonstrate fundamental food and beverage knowledge and serve as the liaison between culinary and F&B operations. This position plays a significant role in the overall outlet performance, which includes product quality and service standards.
The ideal candidate will lead daily operations at La Zozzona, ensuring exceptional service, smooth execution, and team development in a luxury dining environment.
Responsibilities
- Oversee opening, service, and closing procedures.
- Maintain Forbes 5-Star service standards and guest satisfaction.
- Engage with guests, address concerns, and personalize experiences.
- Lead and motivate front-of-house team members.
- Conduct pre-shift meetings and communicate priorities.
- Assist with scheduling, labor management, and cost control.
- Support inventory management and ordering.
- Monitor cash handling and POS accuracy.
- Ensure compliance with health, safety, and sanitation standards.
Requirements
- Previous supervisory experience in an upscale setting preferred.
- Strong leadership and guest service skills.
- Knowledge of food, wine, and beverage service.
- Flexible schedule, including evenings, weekends, and holidays.
- Valid Food Handlers License preferred.
Benefits
- Opportunities to work around the world with Hyatt Hotels and Resorts.
- Discounted & Complimentary Hotel Room Nights.
- Free employee meals in our employee dining hall.
- Free covered parking.
- Medical, Dental, and Vision Insurance (Full-time colleagues).
- Retirement savings plan.
- Excellent training and professional development.
- Tuition/Wellness reimbursement, up to $1,000 a year.
- Employee Stock Purchase plan.
- Discounts at various retailers – Apple, AT&T, Verizon, Headspace, and many more.
Pay
Starting rate: $23.00 per hour.