F&B Shift Lead - 3rd Shift
About the role
Turfway Park Racing & Gaming is a gaming facility in Florence, Kentucky, featuring 850 popular, thrilling, state-of-the-art HRM games, a simulcast area with VIP section, event center, live horse racing, restaurants and bars. At Turfway Park Racing and Gaming, the Food and Beverage Shift Leader will oversee daily operations, supervise team members, and ensure that our customers receive outstanding service.
Responsibilities
- Supervise team members, assign duties, and create schedules.
- Monitor performance and ensure duties are performed efficiently.
- Report any issues that arise during the shift to management.
- Ensure compliance with company policies, health, and safety standards.
- Coach team members and train new staff.
- Handle customer issues and employee disputes.
Requirements
- High school diploma/GED.
- 1-3 years of experience as a Shift Leader or in a similar role.
- Experience creating shift schedules.
- Excellent communication and interpersonal skills.
- Strong leadership and organizational skills.
- Ability to obtain KHRC License.
- Open availability and ability to work flexible shifts.
Physical Requirements & Working Conditions
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member may be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to loud.
Company Culture
Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.