F & B Server

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Facilitates food service.
• Takes accurate Food and Beverage orders and puts them into Northstar in a timely fashion.
• Follows standards of service techniques and resets tables properly.
• Serves water, butter and coffee.
• Cleans tables and seats, carries dishes and trays, replaces and replenishes linens, silverware, glasses and dishes.
• Maintains a neat, clean, and orderly workstation at all times.
• Handles Member and guest routine comments in a professional manner and according to Club policies and refers any issues or concerns to the manager.
• Keeps the proper amount of supplies on hand during peak and slow periods.
• Completes opening and closing side work as assigned.
• Cleans and polishes surfaces in restaurant areas.
• Mops and vacuums floors.
• Cleans spilled food, drinks and broken dishes.
• Removes empty bottles and trash.
• Maintains a neat and professional appearance with nametag and uniform throughout the shift.
• Creates a friendly atmosphere by smiling and using Member and guest names on a consistent basis.
• Anticipates needs of Members and guests in order to provide proactive service at all times.
• Maintains a neat and orderly record of all food & beverage transactions.
• Communicates with fellow employees (bussers, cooks, service assistants, bartenders, captains and managers) to increase the level of service provided to Members and guests.
• Maintains work areas in a safe and sanitary manner.
• Sets up beverage stations and tables for private or Club functions.
• Assists in turnovers (from one event to another).
• May be required to move furniture around for special events and parties.
• May occasionally take and confirm Member dining reservations for meals and special events.

EDUCATION AND/OR EXPERIENCE

• High School diploma or GED and 5 months’ related experience and/or training;
• An equivalent combination of education and experience.
• Previous country club experience would be advantageous.
• Northstar experience preferred.
• Safe Staff certification required.