F&B Outlet 3 - PART TIME Server

Nestled at the base of Camelback Mountain in Paradise Valley, Omni Scottsdale Resort & Spa at Montelucia is inspired by the rich heritage of Morocco and Southern Spain. The resort features 293 guest rooms, including 38 luxury suites and two presidential suites, along with award-winning dining at Prado and Scottsdale’s only Hammam experience at Joya Spa.

At Omni Hotels & Resorts, our associates are the foundation of our success. We are dedicated to creating a culture of warmth, respect, and growth—where every associate is empowered to deliver exceptional service and create memorable moments for our guests. Join a team that takes pride in genuine hospitality and is committed to helping you grow personally and professionally.

About the role

As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we’d love to have you on our team.

Responsibilities

• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
• Complete station set-up and breakdown/side-work.
• Polish and clean all water glassware on assigned station during each shift.
• Take food and beverage orders and upsell as often as possible.
• Be pleasant, smile, and greet all guests using surnames when obtained.
• Send orders using MICROS systems.
• Communicate with the culinary team regarding meal requirements, allergies, dietary needs, and special requests.
• Alert Restaurant Manager immediately if a guest has a suggestion, complaint, or issue.
• Present accurate check to guests and process payment.
• Assist in seating guests and answering phones for the restaurant as needed.
• Cross-train among other food and beverage outlets as needed.
• Perform any other duties assigned by the restaurant manager.

Requirements

• Minimum of 1 year of serving experience, preferably in a high-volume and casual environment or part of an upscale hotel restaurant outlet.
• Adhere and agree to compensation acknowledgement and tip reporting guidelines.
• Knowledge of wine, spirits, and beer.
• Able to work a variety of shifts, including weekends and holidays.
• Maintain a professional business appearance, attitude, and performance.
• Possess an unexpired Food Handlers certification obtained upon hire.
• Able to lift, push, pull, place, and carry objects weighing up to 50 lbs.