F&B Cashier - Classic Dining - Part Time

Responsibilities

• Promptly and efficiently serve beverage orders to casino guests in accordance with HCPN policies, procedures, and standards.
• Show knowledge of PLCB and RG standards.
• Be knowledgeable about alcoholic and non-alcoholic beverages and stay updated on new drink trends.
• Monitor guests' needs continuously and fulfill all requests promptly.
• Accurately and efficiently use the POS system.
• Maintain awareness of guests' alcohol intake in accordance with RAMP training.
• Assist other food and beverage team members with tasks such as side work and opening/closing duties.
• Collaborate with servers, bartenders, barbacks, supervisors, and other casino personnel to ensure smooth operations.

Requirements

• Must be 18 years of age.
• Must have the ability to read, write, and speak English.
• Must have the ability to respond to common inquiries or complaints from guests.
• Must have the ability to read and interpret documents, such as safety rules and operating and maintenance instructions.
• Must have the ability to perform basic math skills.
• Must have the ability to solve practical problems and deal with a variety of situations in a positive, courteous manner.
• Must have the ability to interpret a variety of instructions (written, oral, etc.).
• Must have basic computer knowledge.
• Must have the ability to clearly visualize and comprehend the use of a POS system.
• Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirement of the Pennsylvania Gaming Control Board.
• Must be able to obtain RAMP certification.

Qualifications

• Walking 30% of the time.
• Standing 60% of the time.
• Bending and lifting 10% of the time.
• Lifting and moving up to 50 pounds.
• High noise level environment.

Skills

• Knowledge of HCPN policies, procedures, and standards.
• Knowledge of PLCB and RG standards.
• Knowledge of alcoholic and non-alcoholic beverages and new drink trends.
• Ability to monitor guests' needs and fulfill requests promptly.
• Ability to use the POS system effectively.
• Ability to maintain awareness of guests' alcohol intake.
• Ability to assist other team members with tasks.
• Ability to collaborate with various casino personnel.
• Basic computer skills.
• Ability to visualize and understand POS system usage.
• Ability to obtain necessary licenses and certifications.

Benefits

• Base salary starting at $13.00 per hour, plus tips.
• Competitive Total Rewards package including wellness programs.
• Variety of specific benefits may vary by position.
• Paid time off earned according to local policy and increasing with length of employment.