F&B Attendant - Baykery - Part Time

About the Role

Responsible for working in all venues including but not limited to Baykery, Buffet, Pho-Boy, and BT Grill.

Responsibilities

• Operates cash register, accounting for all monies, coupons, comps, and receipts at the end of shift
• Remains current on all coupons, promotions, and certificates that apply to all Food and Beverage outlets
• Expedites food purchases for our guests according to service standards
• Expedites food purchases for online orders and third-party pickups
• Ensures that front line checklist is used to restock inventory as needed
• Serves as an ambassador for all Food and Beverage outlets
• Maintains cleanliness and sanitary conditions of the dining area
• When assigned to Baykery, makes craft coffees and specialty drinks according to menu specifications
• Performs all assigned cleaning and general maintenance tasks
• Reports issues and/or guest complaints to leader
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
• Ensures customer service standards are followed by all team members and addresses issues as they arise
• Reports issues to Management
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Management
• Maintains strict confidentiality in all departmental and company matters

Requirements

• Must be at least 18 years of age
• High School diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience
• Prior food handling, cashier and/or attendant experience preferred
• Prior knowledge of proper food holding temperatures and the ability to identify temperature danger zones and understanding the proper use of cleaning chemicals preferred but not required
• Must have ability to work weekends, nights, and holidays as scheduled
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Must have excellent communication skills (both verbal and written)
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to effectively present proper phone etiquette
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public