Eyewear Consultant - Optician - Full-time

About the role

An optician is an eyewear consultant who educates patients on doctor recommendations to achieve the best possible vision. The consultant advises on lens options, creates a fun shopping environment with fashionable eyewear, and builds long‑lasting relationships. Responsibilities also include creating and maintaining displays of optical merchandise and inventory, calculating co‑pays based on insurance eligibility, and preparing work orders for the optical lab.

Responsibilities

• Assist patients in selecting spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co‑pay based on eligibility.
• Accurately enter spectacle orders and monitor daily status to ensure timely delivery.
• Receive spectacle orders into the system, verify them, notify patients, and schedule dispensing.
• Contact patients for follow‑up on adaptation to dispensed eyewear and prescribed contacts.
• Perform adjustments and repairs as needed.
• Troubleshoot patient concerns with eyewear.
• Maintain inventory for all aspects of the optical retail area, including lab supplies, and report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout the office and communicate delays appropriately.
• Perform other duties and assume responsibilities as determined by the office manager, team lead, or doctors.

Requirements

• High school graduate or equivalent.
• Sales/retail experience preferred.
• 1 year of experience preferred (training will be provided).
• Previous optician experience is a plus.

Physical Demands

• Talking and hearing as primary physical activities.
• Sedentary work; primarily sitting.
• Visual acuity required to ensure accuracy, neatness, and thoroughness of work.

Pay

Starting wage based on experience.

Benefits

• 6.5 paid holidays per year.
• Approximately 10 days of PTO within the first year.
• Full slate of benefits including health, dental, vision, and 401(k).
• Growth and wage increase through a company‑paid certification program.