Eyewear Consultant I - 159

About the role

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times.

Responsibilities

• Review Physician's prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences with a basic understanding of lens fundamentals
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients' specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Measure and fit eyeglasses properly
• Perform basic adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Qualifications & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 1+ years of experience and:

• Good organizational and multitasking abilities
• Coachable—open to feedback and continual improvement
• Willingness to learn and develop new skills
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary—we will train the right person

This position reports to the Practice Manager, or their designee.