Eyecare Specialties Sedalia, Optometric Technician

About the Role

We are seeking a Full-Time Optometric Technician to ensure all patients receive the highest quality optometric care while delivering an unsurpassed patient experience. This role seamlessly links the doctor and other primary care functions, supporting a practice dedicated to excellent vision care, teamwork, and professional development.

Our practice is part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. We provide a wide range of vision care services, including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, and Vision Therapy.

Responsibilities

• Assist with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Perform various tests to aid the optometrist with vision examinations, such as visual acuity measurements, depth and color perception tests, and retinal imaging.
• Perform tests to aid the optometrist in accurate diagnosis and treatment within an appropriate time frame.
• Review prescriptions and patient information carefully; identify special needs and consult with Optometrists, Opticians, or Practice Manager when necessary.
• Identify and resolve situations involving dissatisfied patients quickly.
• Perform work accurately and thoroughly despite time pressure and patient volume.
• Handle and file all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Support contact lens exams and orders, including contact lens care, trial inventory, and patient orders.
• Utilize appointment book/scheduling procedures and computer operations effectively.
• Operate the point-of-sale system, inputting patient information with accuracy and attention to detail; create and tender sales transactions following operational processes and standards.
• Maintain a safe working environment for all team members and patients.
• Support compliance with visual merchandising in exam lanes, assessment rooms, and contact lens areas.
• Adapt to various examination scenarios and maintain a personable demeanor with patients and staff.
• Perform all pre-examination testing with accuracy and attention to detail; take initiative to explain measurements and answer patient questions.
• Responsible for maintenance and disinfection of equipment; provide clinical support to the Optometrist as needed.
• Work weekends and evenings to support business needs.
• Adhere to attendance and daily timekeeping requirements, company policies and procedures, and proper dress code.
• Perform other functions as assigned by the Practice Manager or business needs.

Requirements

• High School graduate or equivalent.
• 2+ years’ experience in optometry, ophthalmology, or a healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding and utilization of optical equipment and diagnostic testing (e.g., pre-exam testing, pretesting, visual acuity).
• Strong communication and listening skills.
• Problem-solving ability and organizational skills.
• Strong interpersonal skills.
• Ability to assess priorities, address multiple tasks, and meet deadlines in a fast-paced environment.
• Ability to work autonomously.
• Knowledge of office environment and strong basic math skills.

Preferred Qualifications

• Experience in healthcare.
• Previous experience in customer service, retail, and/or optical.
• Optometric technician certification.

Benefits

• Competitive bonus and/or commission plan complementing a first-class total rewards package.
• Health care benefits.
• Retirement savings options.
• Paid time off/vacation.
• Various employee discounts.

Pay

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.