Eye Care/Vision Assistant - Willing to Train!

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives.

About the role

An Ophthalmic Technician is a valuable asset to an Ophthalmologist, assisting in providing excellent patient care during visits. This role involves handling a wide range of duties, including using equipment to perform initial testing to prepare patients for exams with an Ophthalmologist.

Travel to our other offices in Clearwater, St. Petersburg, and Tampa is required as needed. Mileage reimbursement is provided.

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
• Anticipate Physician needs to facilitate clinic flow.
• Practice urgency with patients’ time and the doctor’s schedule.
• Comply with all company policies and procedures, including HIPAA.
• Verify patient information by interviewing the patient.
• Record patient’s medical history, current medications, and confirm the purpose of the visit.
• Record all data in the patient's Electronic Medical Record (EMR).
• Check the condition of patients' eyes by observing pupils, muscles, visual acuity, and extraocular movements.
• Perform required skills including dilation, refraction, pressures, and diagnostic tests such as visual fields, OCT, GDX, IOL master, auto refractor, and topography.
• Demonstrate working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
• Accurately and thoroughly document medical visits and procedures as performed by the Physician.
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate).
• Open and close exam rooms as needed; keep examination, treatment, laser, and assigned rooms cleaned and stocked with supplies.
• Maintain an up-to-date drug count.
• Perform general office duties and cleaning as assigned by the manager.

Requirements

• High School Diploma or GED equivalent required.
• One year of related experience and/or training; or equivalent combination of education and experience.
• Bilingual in English and Spanish is a plus.
• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.
• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
• Experience using Electronic Medical Records (EMR) systems.
• Computer proficiency and ability to quickly learn new applications.
• Provides excellent patient care and is energetic and empathetic with patients.
• Must comply with HIPAA confidentiality standards when communicating patient information.
• Strong communication skills and ability to coordinate with all levels of employees in a courteous, professional manner.
• Organizational skills with a focus on tracking patient care and improving patient flow.
• Desire to gain industry knowledge and training.
• Demonstrates initiative in accomplishing practice goals.
• Ability to grow, adapt, and accept change.
• Consistently creates a positive work environment by being team-oriented and patient-focused.
• Commitment to work over 40 hours to meet business needs.
• Ability to work weekends when applicable.
• Reliable transportation to travel to multiple work locations with minimal notice.

Physical Requirements

• Frequent walking (75%), sitting (50%), and standing (50%).
• Regular bending, stooping, and reaching (25–50%).
• Ability to lift, carry, push, and pull items up to 25 lbs.
• Strong fine motor skills and full use of hands for constant grasping, writing/typing, and use of technology.
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—required 100% of the time.
• Occasional driving or climbing may be necessary.

Benefits

• Full Benefits Package: Medical, Vision, Dental, and Life Insurance.
• 401k with Employer Matching.
• Paid Time Off (PTO) and Paid Holidays.
• Paid Maternity Leave.
• Eyecare Certification Reimbursement.
• Competitive Base Pay.
• Employee Discounts.

Schedule

• Full Time.
• Offices are open Monday–Friday, 8am–5pm.
• May need to work slightly earlier or later as needed.