Medical Assistant, Optometry - Willing to Train!

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to patients with a mission to enhance vision, advance eye care, and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets.

Perks

• Full Benefits Package – Medical, Vision, Dental, and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

Schedule

• Full Time
• Offices open Monday-Friday 8am-7pm, Saturday 8am-1pm
• Must have open availability to work any shift within these hours, including occasional earlier or later shifts as needed

Requirements

• High School Diploma or GED Equivalent
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
• Favorable result on Background Check
• Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
• Embrace and execute the Total Patient Experience to build relationships with patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times, valuing both the patient’s and doctor’s time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX, or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Interact with all levels of employees in a courteous, professional manner
• Perform general office duties and cleaning as assigned by manager
• Consistently create a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business, which may include weekends, schedule changes, or extended hours

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred
• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook

Physical Requirements

This role requires a variety of physical activities to effectively perform essential job functions:

• Frequent walking (75%), sitting (50%), and standing (50%)
• Regular bending, stooping, and reaching (25–50%)
• Ability to lift, carry, push, and pull items up to 25 lbs
• Strong fine motor skills and full use of hands for constant grasping, writing/typing, and use of technology
• Visual and auditory acuity—including color, depth, peripheral vision, and ability to adjust focus—required 100% of the time
• Occasional driving or climbing may be necessary