Extinguisher Service Technician

About the Company

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property worldwide. Headquartered in Mobile, Alabama, Hiller operates globally and domestically with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment.

About the Role

A Fire Extinguisher Technician is responsible for the inspection, maintenance, and servicing of fire extinguishers in accordance with industry standards and regulations. This role plays a critical part in safeguarding lives and property by conducting thorough inspections, performing required maintenance, and providing expert service to customers.

Responsibilities

• Conduct routine inspections of fire extinguishers to ensure compliance with applicable codes and standards.
• Perform detailed maintenance tasks, including disassembly, cleaning, and reassembly of fire extinguishers to ensure optimal performance.
• Inspect and replace parts/components as needed, such as valves, hoses, nozzles, and seals, to maintain equipment functionality.
• Recharge fire extinguishers with appropriate extinguishing agents and pressurize them to recommended levels, following established procedures.
• Install and service fire extinguisher brackets, signage, and related safety equipment to ensure proper mounting and visibility.
• Provide on-site training to customers on the proper use and maintenance of fire extinguishers, promoting fire safety awareness and compliance.
• Respond promptly to service calls and emergency requests, troubleshooting issues and resolving them efficiently to minimize downtime.
• Maintain accurate records of service activities, including inspections, repairs, replacements, and customer interactions, using the Service Trade platform.
• Assist with inventory management of fire extinguisher and component stock, ensuring adequate supply levels and proper storage conditions.
• Work closely with Service Coordinator(s) to optimize work orders, routes, and job scheduling, focusing on efficiency, productivity, and customer satisfaction.
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures.