External Engagement Associate

Brief Job Overview

The External Engagement Associate supports the execution of external engagement, communications, and stakeholder outreach activities across USP’s Global Health and Manufacturing Services (GHMS) portfolio. This role plays a critical coordination function across events, communications products, social media, and stakeholder engagement efforts—helping ensure high-quality, timely delivery of external-facing activities.

External Engagement & Stakeholder Management

• Maintain stakeholder trackers, engagement calendars, and coordination tools.
• Conduct research on organizations, events, and engagement opportunities to inform team planning.
• Prepare briefing notes, background materials, presentations, talking points, and summaries for meetings and engagements.

Events & Convenings

• Provide coordination and logistical support for conferences, webinars, roundtables, and other events including development, issuance, and tracking of invitations, development of event materials, onsite logistics, and other tasks as required.
• Aid in the development of invitations, agendas, speaker briefs, run-of-show materials, and post-event summaries.
• Coordinate internal review and approval processes for event sponsorships and conference submissions.

Communications & Content Development

• Draft and support development of communications materials including email invitations, newsletters, fact sheets, web content, talking points, and short-form content.
• Support development, review, and dissemination of communications collateral and thought leadership products.
• Cook up editorial, design, and print processes and ensure timely delivery of high-quality materials aligned with USP standards.

Social Media & Digital Engagement

• Draft social media content in support of GHMS priorities.
• Maintain editorial calendars and support execution of digital campaigns.
• Track and compile performance metrics for social media and digital activities.
• Monitor relevant social channels and accounts for developments, engagement opportunities, and external trends.

Operational & Team Support

• Manage vendor selection, coordination, contracts, and invoicing processes.
• Update and maintain templates, trackers, and team resources including SharePoint and Teams sites and project management tools.

Qualifications

• Demonstrated understanding of USP's mission and commitment to excellence through inclusive and equitable behaviors and practices.
• Ability to quickly build credibility with stakeholders.
• Bachelor’s degree in communications, public health, international affairs, public policy, marketing, or related field.
• 2-4 years of professional experience in communications, stakeholder engagement, event coordination, or related areas.
• Strong writing, editing, and organizational skills.
• Ability to manage multiple tasks and deadlines with keen attention to detail.
• Strong interpersonal skills and ability to work across teams in a matrixed environment.
• Ability to synthesize and translate complex information into clear, audience-appropriate content.

Additional Desired Preferences

• Experience in global health, pharmaceutical industry, international development, and/or nonprofit environments.
• Demonstrated experience supporting events, convenings, or stakeholder engagement initiatives.
• Experience with social media, analytics, and content development platforms and tools such as Constant Contact, Marketo, Canva, Adobe Creative Cloud, Hootsuite, or similar platforms.
• Experience leveraging AI to enhance communications effectiveness by supporting content development, optimizing messaging for target audiences, and improving efficiency in drafting, editing, and dissemination workflows.

Benefits

• Base Salary Range: USD $87,330.00 – $108,400.00 annually.
• Target Annual Bonus: % Varies based on level of role.
• Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.