Exterior Shading Business Development Manager

Founded in 1902, we are a Spiceland, Indiana-based manufacturer of audiovisual equipment, gymnasium equipment, and solar control shading systems. A family-owned company currently led by the fifth generation, Draper employs over 700 people.

About the role

The Field Technical Manager – Smoke, Fire, GE products will support the sales team and distribution partners through technical training, product education, project consultation, and field support for Draper's smoke and fire containment systems and gym equipment products. This role serves as a technical expert, working closely with architects, engineers, distributors, contractors, and end users to ensure proper specification, installation, and operation of the products. The position plays a critical role in driving sales growth and customer satisfaction by providing technical guidance throughout projects. This is a remote position requiring frequent domestic travel.

Responsibilities

• Provide technical support to customers, architects, engineers, contractors, and internal sales teams.
• Conduct product training and certification programs.
• Assist with project design reviews and specification development.
• Support installation, commissioning, troubleshooting, and field service activities.
• Develop technical documentation, training materials, and presentations.
• Represent Draper at trade shows, conferences, and industry events.
• Travel with sales personnel and partners to conduct training sessions.
• Visit project sites for technical support.
• Serve as a primary point of contact for technical inquiries related to the products.

Requirements

• Minimum of 3–5 years of experience in construction, fire/life safety, building systems, gym equipment technical support, or related technical industries.
• Experience with smoke containment systems, fire-rated products, life safety systems, or building automation is strongly preferred.
• Strong understanding of construction documents, specifications, and project coordination.
• Ability to interpret technical drawings, wiring diagrams, and system schematics.
• Excellent verbal, written, and presentation skills.
• Ability to work independently within a remote environment while collaborating effectively across departments.
• Demonstrated ability to build and maintain professional relationships with customers, consultants, architects, engineers, and contractors.
• Proficiency in Microsoft Office and CRM systems.
• Willingness to work hands-on with installers during project installation, which may involve climbing ladders or using man lifts.

Travel Requirements

• Ability to travel approximately 30–50% of the time throughout North America.
• Overnight stays are required.