Express Service Advisor - Subaru

About the Role

We have an immediate opening for an energetic, enthusiastic, and highly motivated automotive express service advisor to join our growing and dynamic team. At Ciocca Subaru of Allentown, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals.

Responsibilities

• Schedules express service appointments.
• Refers to service history, inspects vehicles, and recommends additional needed service.
• Provides a complete and accurate written cost estimate for labor and parts.
• Checks on progress of repair throughout the day.
• Contacts customers regarding any changes in the estimate or promised time.
• Maintains high customer satisfaction standards.

Requirements

• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Valid driver’s license and clean driving record

Benefits

• Full-time position including some Saturdays
• PTO and holidays
• Air-conditioned shops and facilities that are always being upgraded
• 401(K) retirement plan with company matching
• Top insurance program in the industry including medical, dental, prescription, and vision
• Advancement opportunities within the Ciocca Automotive Family
• Employee discounts on purchases, repair, service, and wash