Express/Quick Services Tech

About the role

We are seeking an Experienced Express Technician to join our high-volume Ford dealership’s Express Service team. This role focuses on efficient, high-quality quick-service work—oil changes, multi-point inspections, tire rotations, fluid services, filter replacements, and other routine maintenance—while delivering outstanding customer service and upholding Ford’s standards for safety, quality, and productivity.

Responsibilities

• Perform express/quick services on Ford, Lincoln, and other vehicles, including oil & filter changes, tire rotations/balancing, multi-point inspections, fluid top-offs, cabin/engine air filters, battery testing, and basic maintenance per manufacturer guidelines.
• Accurately diagnose and address common express-level concerns; escalate complex repairs to the appropriate technician or advisor.
• Complete work orders thoroughly and on time, maintaining high productivity while meeting quality and safety standards.
• Conduct vehicle multi-point inspections and communicate findings clearly to service advisors.
• Maintain a clean, organized, and safe work area; follow all dealership and manufacturer safety protocols.
• Use dealership systems (DMS, service scheduling tools, Ford diagnostic software as applicable) to document work, parts usage, and recommendations.
• Provide friendly, professional interaction with customers when needed and support a positive team environment.
• Stay current on Ford technical updates, service bulletins, and best practices for express lane efficiency.

Requirements

• Minimum 6 months of hands-on automotive technician experience, with proven experience in express/quick-service or similar high-volume maintenance roles.
• Strong mechanical aptitude and proficiency with routine maintenance procedures on modern vehicles (including Ford products preferred).
• Valid driver’s license with a clean driving record.
• Must have own tools to perform express technician duties
• Ability to lift up to 50 lbs, stand for extended periods, work in varying temperatures, and perform physical tasks associated with automotive service.
• Basic computer literacy for work-order systems and digital inspection tools.
• Reliable, punctual, and customer-focused with strong attention to detail and time