Export Supervisor

About the role

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

Responsibilities

• Manage and develop efficient and effective flow of work to attain optimum efficiency and productivity of department
• Identify the existence and cause of problems and solutions to correct
• Utilize reports to quantify and prioritize workload
• Manage communication with export related authorities, customer and suppliers in all relevant countries as necessary to ensure efficient, positive and lawful relations, support and activities
• Initiates, promotes, supports and implements change in order to increase organizational effectiveness
• Ensure staff have the training and resources necessary to perform their jobs
• Manages, oversees, and performs supervisory tasks to direct and control activities performed to effectively manage the end to end Air Freight Export processes
• Serves as the escalation contact for customer’s AExport shipments; responsible for the financial aspects and results; sets, communicates, and drives KPIs to ensure customer satisfaction
• Supervises staff; responsible for hiring, coaching, training, and developing subordinate staff. Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
• Represents the company as appropriate in its relationships with major customers, suppliers, competitors, commercial etc.

Qualifications

• Excellent organizational and time management skills
• Excellent written and verbal skills
• Strong computer skills including Microsoft Office suite (desirable)
• Detail oriented, able to multitask and meet deadlines
• Self-motivated, able to work in a team and independently
• Understanding of regulatory compliance with export rules and regulations

Education and Experience

• High School Diploma or GED
• Bachelor’s degree preferred or equivalent experience
• 5+ years Air/Ocean export experience in a freight forwarding environment
• 2+ years’ experience supervising and developing staff
• Strong customer service skills and outgoing personality

Cargowise Experience

Cargowise Experience is strongly preferred.

Additional

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

Pay Range

The annual pay range is $70,000 - 80,000, depending on qualifications and experience.

Benefits

• Dental
• Vision
• Health insurance
• 401(k)
• Bonuses (depending on role)

Definitions

(if any abbreviation, the meaning needs to be inserted)

Management retains discretion to add or change duties of this position at any time.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.