Export Sales Representative

For over 90 years, Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life. We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button. By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you. At Topcon Healthcare, we don’t wait for the future. We invent it. Join us. Learn more about working with us at topconcareers.com

Responsibilities

• Provide professional and personal assistance to customers in answering inquiries through telephone, e-mail and fax
• Data entry of orders (instruments) and follow up of order status with customers
• Arrange shipments as well issuing documents/invoices for customs clearance
• Build and maintain customer relationships by handling questions and concerns with accuracy and professionalism
• Maintain basic knowledge of Topcon products for troubleshooting of common problems
• Maintain strong working relationship within team environment
• Timely communication of open items and issues to direct supervisor

Requirements

• Education & Experience: Associates degree preferred or 3 years of experience in customer support or sales order entry
• Knowledge, Skills & Abilities: Associates degree preferred or 3 years of experience in customer support or sales order entry
• Detail-oriented with excellent reasoning & analytical skills
• Good ability to prioritize tasks as well as multitask
• Must have strong “follow up” skills
• Strong organization & communication skills
• Must be self-motivated and comfortable working independently, however, must also be a team player
• Have the ability to work within tight deadlines
• Proficiency in Microsoft Office applications a must
• Spanish speaking a must
• Experience with SAP and/or SALESFORCE a plus

Pay

Base Pay: Expected Base Pay Range: $30.00 to $33.00 Hourly

Benefits

• Comprehensive benefit package including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits.
• We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.

Topcon Time Off Policies

• All paid time off policies are in accordance with or exceeding local law.
• Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.

EEO Statement

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.