Export Office Associate (Produce Division)

Work Schedule

Monday to Friday 8:00 AM to 5:00 PM

Job Functions

• Responds to internal and external inquiries concerning shipments and/or issue resolutions
• Reviews international/domestic orders to ensure appropriate documentation is submitted to the government to ensure shipment of products
• Follows up with vendors to ensure product procurements are on time
• Handles customer service functions in a manner that presents the company in the highest possible image, ensuring timely call-backs, expediting customer requests, and order confirmation and verification
• Communicates and corresponds with incumbents in Japan to ensure timely shipments of products
• Copies and collates documents, sends faxes, and performs similar office tasks
• Receives calls, takes and relays messages, responds to requests for information; provides information, or directs caller to appropriate individual
• Supports export associates and department staff and acts as an assistant on various tasks
• Provided assistance to others in the export department as appropriate (i.e. labeling of products)
• Performs other tasks as assigned

Knowledge, Skills And Ability

• Detail-oriented, self-motivated, and able to respond quickly to a fast-moving and ever-changing environment
• Knowledge in Microsoft applications (i.e. Word, Excel, Access, PowerPoint)
• Excellent interpersonal skills in working and communicating with diverse employees at all levels of the organization
• Working knowledge of U.S. Customs and other government agency regulations is a plus
• Skills in keyboarding and in the use of word processing, spreadsheet, and database management computer software packages
• Effective communication skills internally and externally via phone, email, and in person
• Ability to assemble, sort, and/or distribute documents, supplies, and/or materials/items
• Ability to deal with people in a manner that shows sensitivity, tact, and professionalism
• Ability to follow written and/or oral instructions
• Ability to speak, write, and read English
• Ability to speak clearly, concisely, and effectively
• Positive work history and ability to maintain solid attendance

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life & accident insurance
• Pet Insurance
• 401(k) with company matching
• 19 days of paid time off
• Wellness program and EAP assistance
• and much more!

Most benefits require employee contribution

Pre-employment Drug testing is required.

Must be authorized to work in the United States on a full-time basis for any employer.

Principals only. Recruiters, please do not contact this job posting.