Export Manager
Department: Export • Location: Itasca, IL • FLSA Status: Exempt • Work arrangement: 100% in office
Position Overview
OCEANAIR is seeking an experienced Export Manager to oversee air and ocean export operations and lead a high-performing team. This role is responsible for managing complex, high-volume shipments, ensuring regulatory compliance, supporting customer relationships, and driving operational efficiency and profitability across both modes. This position combines hands-on operational leadership with people management and continuous process improvement.
Responsibilities
- Lead daily air and ocean export operations, including booking, documentation, billing, and final delivery.
- Ensure compliance with all export regulations, including IATA, CFR, IMDG, and Automated Export System (AES) requirements.
- Manage, train, and develop export staff to maintain strong performance and accountability.
- Review pricing, quotes, and costs to maximize margin while meeting service expectations.
- Proactively resolve exceptions, customer issues, and operational risks.
- Collaborate with Sales, Compliance, and leadership to support company objectives.
Qualifications
- 10+ years of experience in freight forwarding or export operations (air and ocean) preferred.
- Strong regulatory and compliance knowledge; hazardous materials experience preferred.
- Proven leadership and team management experience.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency in Microsoft Office and transportation management systems.
- Cargowise Specialists Certification or Cargowise Professional Certification preferred.
Pay
$70,000 to $100,000 annually
About OCEANAIR
Founded in 1983, OCEANAIR Inc. is a leading international freight forwarder providing air and ocean freight, customs brokerage, and integrated logistics solutions worldwide. Our strength comes from deep industry expertise, a strong global partner network, and a collaborative team environment.