Expo - Bilingual Preferred

Responsibilities

• Order Coordination
• Receive and organize incoming food orders from the kitchen.
• Verify that each dish meets the established quality standards before it leaves the kitchen.
• Communication
• Effectively communicate with the kitchen staff, chefs, and front-of-house team to convey order details, special requests, and timing requirements.
• Facilitate clear communication between the kitchen and serving staff to avoid any misunderstandings or delays.
• Quality Control
• Inspect each dish to ensure it meets the restaurant's presentation and quality standards before it is sent to the dining area.
• Check that all components of a dish are included and that it aligns with customer specifications.
• Timing and Prioritization
• Cook up the timing of various dishes to ensure that they are ready to be served simultaneously, maintaining consistency in service.
• Prioritize orders based on dining room traffic, special requests, or specific customer needs.
• Expedite Service
• Ensure that all orders are delivered to the correct tables promptly.
• Work closely with servers to manage the pace of service and avoid bottlenecks in the dining experience.
• Problem Resolution
• Address any issues or discrepancies in orders promptly and professionally.
• Collaborate with kitchen staff to resolve any challenges related to order accuracy or timing.
• Organization
• Maintain an organized and clean workspace to facilitate efficient order handling.
• Keep track of open orders, ensuring that each one is attended to in a timely manner.
• Menu Knowledge
• Stay informed about the menu, including ingredients, preparation methods, and any specials.
• Assist servers with any questions they may have about the dishes.
• Team Collaboration
• Foster a positive and collaborative working relationship with kitchen and front-of-house staff.
• Provide support to team members during busy periods.
• Adherence to Policies
• Follow all restaurant policies, including health and safety regulations, to ensure a safe and clean working environment.

Qualifications

• Able to work in a fast-paced environment with a high volume of orders.
• Excellent communication skills, both verbal and written.
• A strong attention to detail.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Knowledge of basic kitchen operations and food preparation methods.
• Experience in a similar role or relevant experience in a fast-paced setting is preferred.