Experiential Learning Analyst

About the role

The Experiential Learning Analyst serves as a key member of the Student Employment and Academic Internship Administration Team, providing advanced project management, compliance oversight, and operational leadership.

Responsibilities

• Evaluating student position descriptions for classification and collective bargaining compliance
• Determining background check requirements
• Reviewing I-9 documentation and employment eligibility
• Conducting enrollment audits for payroll and tax alignment
• Assessing internship site risk and insurance coverage
• Facilitating student liability insurance
• Supporting agreement negotiations with off-campus employers
• Evaluating policies and procedures, identifying efficiencies, and developing solutions where guidelines are insufficient
• Sustaining operational infrastructure, providing lead work direction to staff, and supporting critical processes to ensure timely, accurate, and seamless service delivery
• Ensuring safe, efficient, and high-quality experiential learning opportunities that strengthen the university's operational capacity and advance long-term student success and career outcomes

Requirements

• Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
• Two years of progressively responsible professional experience in administration, project management, or a related area
• Experience independently managing highly complex administrative processes requiring interpretation of policy and coordination across multiple units
• Experience applying laws, regulations, and policies to employment, payroll/tax, collective bargaining agreements, or risk management processes
• Demonstrated ability to evaluate workflows, recommend improvements, and ensure compliance with regulations

Qualifications

• Demonstrated interest and/or ability in working in a multicultural/multiethnic environment

Skills

• Knowledge of employment authorization requirements and demonstrated experience reviewing I-9 documentation and determining eligibility for work authorization
• Knowledge of risk management and insurance practices, including experience facilitating student liability insurance or reviewing internship site risk to support compliance
• Demonstrated ability to design, implement, and manage administrative systems or technology solutions that streamline workflows, track compliance activities, and improve data accuracy
• Proven leadership experience guiding administrative staff, fostering adaptability, collaboration, and accountability in a fast-paced, detail-oriented, and compliance-driven environment
• Demonstrated expertise in operations analysis, problem solving, and strategic process improvement, including the ability to interpret data and develop sound recommendations for new or revised policies
• Strong consultative and facilitation skills with the ability to collaborate across diverse internal and external partners, manage sensitive or complex situations with discretion, and build consensus around process improvements
• Ability to effectively present ideas and concepts in written, verbal, and presentation formats to influence decision-making and advance organizational goals