Jobs · Management · Missouri

Experienced Table Games Dealer

River City Casino & Hotel · St Louis, MO · 1 wk ago
ManagementFull-time

About the role

Responsible for supervising and managing staff in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.

Responsibilities

  • Serves as a point of contact for the Table Games department, supporting operational goals and monitoring achievements of performance and profit objectives.
  • Coordinates with the Casino Operations Assistant Shift Manager and/or Shift Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management.
  • Works closely with the Casino Operations Assistant Shift Manager and/or Shift Manager to ensure regulatory compliance within area of authority and report potential issues to management.
  • Maintains a continuous inspection of cards and dice, ensuring the security of assigned table games.
  • Shares responsibility for the overall integrity of daily operations.
  • Ensures efficient operations and table games protection.
  • Maintains strict confidentiality in all departmental and company matters.

Requirements

  • Associate degree (A.A.) in related field; or minimum one (1) year of experience in Table Games operations; or equivalent combination of education and experience.
  • Must have knowledge of all Table Games and Table Games Operations.
  • Must have excellent written and verbal communication skills; must be fluent and literate in English.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Must be proficient in Microsoft Office applications (Excel, Word, Outlook, etc.) and have knowledge of Table Games operating systems.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Must have the ability to work all shifts, including nights, weekends, and holidays, as business needs dictate.

Qualifications

  • Must have knowledge of all Table Games and Table Games Operations.
  • Must have excellent written and verbal communication skills; must be fluent and literate in English.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Must be proficient in Microsoft Office applications (Excel, Word, Outlook, etc.) and have knowledge of Table Games operating systems.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Must have the ability to work all shifts, including nights, weekends, and holidays, as business needs dictate.

Skills

  • Excellent written and verbal communication skills.
  • Knowledge of Table Games and Table Games Operations.
  • Proficiency in Microsoft Office applications.
  • Ability to maintain confidentiality and professionalism.
  • Ability to work collaboratively and communicate effectively with team members.
  • Ability to work all shifts, including nights, weekends, and holidays.

Benefits

  • Day-one medical, dental, & vision benefits.
  • Uber benefit for nearby metro stops.
  • Recognition programs with cash rewards, gift cards, & more.
  • Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

Pay

Starting salary based on experience.

Schedule

Must be able to work all shifts, including nights, weekends, and holidays, as business needs dictate.

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