Experienced Service Advisor

About the role

The ideal candidate will have a proven track record of success in Service Sales and customer satisfaction. Honda or Acura experience is a plus, but not required.

Responsibilities

• Advise customers on service needs and recommend appropriate repairs
• Manage customer expectations and resolve issues efficiently
• Build strong relationships with customers to ensure repeat business
• Generate sales through effective communication and service recommendations
• Ensure all service procedures are completed accurately and in a timely manner
• Participate in training programs to enhance skills and knowledge

Requirements

• At least 2 years of relevant experience in automotive service or sales
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Valid driver's license and reliable transportation

Qualifications

• High school diploma or equivalent
• Some college education preferred

Skills

• Customer service orientation
• Problem-solving abilities
• Effective communication skills
• Organizational skills

Benefits

• Professional, yet fun, work environment
• Beautiful, state-of-the-art facility
• Great brand, great earning potential
• Tremendous opportunity for career advancement
• Company-paid life insurance
• Affordable and comprehensive Medical, Prescription, Dental and Vision Plans
• Paid holidays & PTO
• 401(k) Retirement Plan with Company Match
• Employee Stock Purchase Plan
• Wellness Program

Pay

The estimated annual earning range for this position is ($66,000 to $114,000), which includes commissions on (Commissions –Ex: “Individual Sales and/or Individual Gross Profit”, “Department Net”) and/or bonus opportunities such as (Bonuses –Ex: “Parts Gross Achievement, Manufacturer Approvability”). Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.

Schedule

Hours are flexible and may vary based on department needs.