Experienced Service Advisor

Service Advisor

Responsibilities

• Communicate effectively and efficiently with customers
• Determine automotive issues
• Verify warranty and service contract coverage
• Develop cost estimates
• Accurately prepare and complete repair orders
• Maintain customer rapport to provide excellent customer service
• Establish impeccable records on all transactions
• Update knowledge through continuing educational opportunities at all levels

Qualifications

• 3 + Years Service Advisor Experience
• Stellantis Certification a plus
• High School Diploma or equivalent
• Computer Fluency—CDK and X-time experience a plus
• Well-rounded Automotive Knowledge—technician experience/training a plus
• Clean Driver's License
• Quality focus, and creative problem-solving abilities
• Above-average estimate skill
• Ability to manage, expedite, and adapt work flow to meet changing needs

Benefits

• Custom and Competitive Wage and Bonus Plans
• Anthem Blue Cross Medical
• Guardian Vision and Dental
• 401(k) through NADA Empower
• Access to Disability coverage through Aflac
• 1 Week Paid Vacation after the First Year, 2 Weeks after Two Years
• 6 Paid Sick Days per year
• 6 Paid Holidays per year
• Paid Training
• Career Advancement and Growth Opportunities
• Employee Assistance Program
• Employee Discounts on Parts and Services
• Employee Vehicle Purchase Program
• Work Environment OSHA-certified to current air-quality standards

About the Role

At Danbury Automotive Group, we strive to make every customer a customer for life. We are an equal opportunity employer and value diversity at our company.