Experienced Security Officer – Responder

Summary

The Responder maintains the security and safety of people and property at the facility. Identifies and escalates issues in accordance with documented policies and procedures. Conducts patrols to ensure the protection of client assets and property. Provides strong customer service, access control, loss prevention, incident response, observation, and reporting for all safety and security incidents.

Responsibilities

• Respond to security incidents as dispatched within designated tier times.
• Conduct patrols of the interior and exterior of the facility.
• Prepare reports on incidents responded to during the shift using a Surface Book device.
• Serve as Incident Commander pending the arrival of a security supervisor or a public service agency (police or fire).
• Escort guests requiring individual escorts through the facility.
• Monitor cameras in the Security Operations Center (SOC).
• Identify security shortfalls and offer suggestions for improving the security program.
• Maintain logs and records in accordance with the Standard Operations Procedure (SOP).
• Evaluate and escalate potential safety issues within the facility.
• Follow safe work practices and company policies related to job safety, including safety rules and regulations.
• Notify the supervisor upon becoming aware of unsafe working conditions.

Minimum Hiring Standards

• Must be at least 18 years of age.
• Must have a reliable means of communication, such as a cell phone.
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in the country.
• Must be able to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the company’s pre‑employment screening process, including a drug screen and background investigation.

Education & Experience

• High school diploma or GED required.
• Work experience in the security industry, public service (police, fire), or military desired.
• Supervisory experience of 1+ years.

Special Requirements

• Ability to work daytime, evening, weekend, and holiday hours.
• Must meet and maintain licensing requirements for security officers as required by local, county, and state regulations.

Competencies

• Knowledge of security operations and procedures.
• Knowledge of fire inspection procedures.
• Capability to learn a variety of security and safety devices and controls.
• Ability to track and maintain schedule assignments.
• Ability to maintain professional composure in unusual circumstances.
• Basic computer skills.
• Strong oral and written communication skills.
• Strong customer service and service delivery orientation.
• Ability to interact effectively at all levels and across diverse cultures.
• Initiative and results‑oriented mindset.
• Ability to carry out multiple assignments concurrently.
• Adaptability to changes in the external environment and organization.
• Independent judgment and decision‑making skills.

Working Conditions & Physical Demands

• Physical and mental capacity to perform all essential functions, with or without reasonable accommodation.
• Maintain composure when dealing with authorities, executives, clients, staff, and the public, sometimes under urgent or pressured situations.
• Potential exposure to stressful situations, such as challenging individuals in or near unauthorized areas.
• May be required to work overtime without advance notice.
• Keyboard and basic computer usage, operating controls.
• Frequent sitting, standing, and walking, potentially up to 12 miles per shift; may involve climbing stairs, walking on inclines, and uneven terrain.
• Walking, reaching, stooping, kneeling, crouching, and crawling.
• Carry a 2.5‑pound device for the entire shift.
• Possible exposure to inclement weather or environments requiring protective gear and personal safety awareness.
• Manage multiple tasks concurrently.
• Handle and be exposed to sensitive and confidential information.
• Regular talking and hearing.
• May be required to use a vehicle in the performance of duties.
• Frequent lifting/moving up to 10 lb and occasional lifting/moving up to 25 lb.
• Close vision, distance vision, and ability to adjust focus.

Pay

$25.00 per hour

Benefits

• Retirement plan
• Employer‑provided medical and dental coverage
• Company‑paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work (vacation/sick or PTO, depending on local requirements)
• Option to access earned wages daily (subject to restrictions, fees, and waiting periods)