Experienced Restoration Project Manager in Carroll County 60k plus

Join SERVPRO Team Holland as a Restoration Project Manager in Westminster, MD and surrounding areas (Howard County, Washington County, Carroll County, and Baltimore).

Responsibilities

• Manage the overall customer experience, ensuring satisfaction and tracking reviews
• Provide prompt responses to potential customers, demonstrating priority and professionalism
• Coordinate crews and resources for active projects, overseeing project scopes and estimates
• Maintain clear communication with clients, teammates, vendors, and insurance representatives
• Oversee production expenses, including equipment, vehicles, and material assets
• Ensure adherence to safety guidelines and risk management practices
• Participate in the recruitment, hiring, and training of production teammates

Requirements

• Ability to work in a 24/7/365 environment
• Previous experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred; Xactimate® experience is a plus
• Valid driver’s license
• Ability to lift 50-100 pounds regularly
• Comfort working in various environments (e.g., crawl spaces, attics)
• Travel flexibility, including local and out-of-state trips when necessary
• Successful completion of a background check

Pay

Competitive salary of $18.00 - $26.00/hr based on experience, with team bonus eligibility.

Benefits

• Paid time off (sick, vacation, and holiday pay)
• 401(k)
• Health, dental, and vision insurance plans
• Critical illness and accident plans
• Life insurance
• Paid training
• Career progression and internal promotional opportunities
• Uniforms provided
• Equipment and tools provided