Experienced Home Care Administrator

What You'll Do

• Lead and oversee all daily operations of the home care agency
• Ensure compliance with Michigan home care regulations and company policies
• Supervise, mentor, and support caregivers, care coordinators, and office staff
• Drive quality assurance initiatives and maintain exceptional client satisfaction
• Oversee staffing, scheduling, and workforce planning to ensure continuity of care
• Partner with the Talent Acquisition team to recruit, onboard, and retain top healthcare professionals
• Maintain accurate client and employee documentation in accordance with regulatory standards
• Develop, implement, and continuously improve operational policies and best practices
• Address client concerns promptly and professionally while fostering strong client relationships
• Collaborate with executive leadership to achieve operational goals, improve performance, and support agency growth

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related field preferred
• Proven experience in home care, healthcare administration, or healthcare operations
• Knowledge of Michigan home care regulations and compliance requirements preferred
• Strong leadership, coaching, and team management skills
• Excellent communication, organizational, and problem-solving abilities
• Able to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and healthcare scheduling or management software
• A commitment to providing exceptional client care and fostering a positive workplace culture