Home Care Administrator

Responsibilities

• Maintains compliance with state and regulatory bodies.
• Maintains compliance with agency policies and SOPs.
• Maintains and reviews job descriptions for all employees annually.
• Maintains office employee and Direct Care Worker personnel files.
• Analyzes and identifies trends via KPIs to meet agency goals.
• Reviews assessment reports and implements process improvements.
• Reviews authorized and unauthorized hours reports.
• Reviews bi-weekly payday reports.
• Reviews Enterprise Incident Management reports and incidents.
• Reviews payroll escalations and ensures billable hours are verified.
• Reviews weekly Patient/Caregiver Lead reports and marketing events.
• Reviews new patients staffed the previous week and resolves scheduling discrepancies.
• Reviews and tracks enrollment and transfer cases.
• Supports Direct Care Worker onboarding with the Human Resources Department.
• Ensures compliance with Direct Care Worker annual education and TB screenings.
• Establishes and implements policies and procedures regarding consumer rights and responsibilities.
• Affords assistance with filing appeals for decreased patient hours.
• Maintains and updates consumer records as required by state regulations.
• Reports major and adverse events within mandated timeframes.
• Prepares and maintains an emergency management plan aligned with national standards and local/state plans.
• Establishes and implements an infection prevention and control program based on CDC and other guidelines.
• Ensures assessments teams' plan of care for patients is accurate and up-to-date.
• Collaborates with Human Resources for hiring internal positions.
• Routinely meets with office employees to foster a culture of talent development, retention, and accountability.
• Performs various duties as assigned by management.

Qualifications

• Excellent organizational skills.
• Progressive team development experience.
• Critical thinking skills.
• Good interpersonal communication skills.
• Ability to adapt to change.
• Reliability.
• Knowledge of performance evaluation procedures.
• Results-oriented approach.
• Proficiency with Microsoft Office and Google Suite.
• Associate’s degree in a relevant field REQUIRED.
• Two years of healthcare supervisory experience REQUIRED.