Experienced High-rise Condominium General Manager

Job Description

General Leadership & Operations Management
Direct and oversee all on-site operations for a high-rise condominium, including supervision of a team of up to seven staff members.
Provide leadership, training, and motivation to ensure top-tier service delivery.
Serve as the primary liaison among the Board of Directors, residents, and vendors.
Conduct regular staff meetings and training sessions to maintain operational consistency.

Financial & Administrative Oversight
Manage and monitor annual operating, special project, and reserve/SIRS budgets.
Oversee accounting processes, including invoice approval, collections, and vendor payments.
Ensure compliance with governing documents, board policies, and statutory regulations.
Prepare monthly financial and variance reports for Board review.

Maintenance & Special Projects
Coordinate and manage maintenance activities and capital projects.
Work closely with vendors and engineers to ensure project completion on time and within budget.
Conduct routine property inspections to preserve and enhance asset value.

Resident Relations & Communication
Maintain proactive, professional communication with residents and the Board.
Respond promptly to inquiries, concerns, and emergencies.
Prepare and distribute meeting materials, monthly management reports, and community updates.
Oversee the onboarding process for new residents, lease/sales/ARC process.

Compliance, Risk & Emergency Management
Implement and manage emergency response and preparedness plans.
Maintain documentation of incidents, damages, and remediation efforts.
Ensure compliance with all local, state, and association laws and safety requirements.

Board & Vendor Relations
Advise and support the Board of Directors in decision-making and policy enforcement.
Negotiate, manage, and evaluate vendor contracts to ensure service quality and cost control.
Submit the bi-monthly action plan timely.

SKILL AND KNOWLEDGE REQUIREMENTS

Minimum 5 years of on-site management experience at a high-rise or luxury condominium.
Strong verbal and written communication skills with the ability to communicate clearly and professionally with homeowners and Board members.
Bilingual skills (English/Spanish or English/Creole) are helpful but not required.
Demonstrated leadership, customer service, and organizational excellence.
Must be a Florida Licensed CAM (Community Association Manager).

Physical And Mental Requirements

Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
Ability to stand for up to 8 hours per day and to climb steps regularly.
Withstanding temperature extremes due to Florida weather conditions.
Reading and writing work-related documents in English, reviewing financial reports and understanding basic accounting.
Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Constantly communicates and receives verbal communication with other employees in fast-paced environment.
Physical presence at the community is essential to perform job duties.

Benefits

Competitive salary commensurate with experience, along with a comprehensive benefits package.